Dear Valued Customers: Our system maintenance is now complete, and we are able to accept orders. Due to increased order volume, orders may take up to 48 hours to process. We thank you for your business and for your continued patience as we work to better serve you.

Hot Pots

Can I make tea or foods in the hot pot?

No, it is designed for heating water only.

My hot pot makes a clicking noise, is this normal?

Yes. The thermostat cycles on and off to maintain the temperature.

How long does it take to heat the water?

The hot pot will take approximately 15 minutes to reach a temperature of about 185 to 205°F. The hot pot will not reach a boil.