Due to annual inventory audit, parts cannot be ordered or processed until the week of January 14th.
Please call Customer Care at 866-290-1851 for questions or to place an order in advance.
Please Note:When ordering a replacement a basket or stem for this coffeemaker, you will need to locate the four digit Date Code from the bottom of the coffeemaker. If your Date Code is 1410 or lower, you will need to order the basket and stem together. These parts have been redesigned. You will need to replace both to ensure a proper fit. If your Date Code is 1411 or higher, ordering both parts is not required.