Due to annual inventory audit, parts cannot be ordered or processed until the week of January 14th.
Please call Customer Care at 866-290-1851 for questions or to place an order in advance.
For models made in 2007 or earlier, order the complete faucet assembly; individual faucet parts will not fit old faucet assemblies. For models made in 2008 or later, individual faucet parts can be ordered separately.
If your current coffee maker cover does not say "Twist to Secure" on it or the cover does not turn into the carrying handles, we no longer have those parts available and those machines cannot be repaired.
If you are ordering a basket and your original basket had holes in a triangular pattern, you will also need to purchase a new stem part KM11PS112 as your old stem (diameter will be too large) will not fit this basket.