All consumable products are manufactured in the United States under strict food-safe guidelines.

Gluten Free Products

West Bend and Jelly Belly Snow Cone Syrups

Cotton Candy Sugar

Popcorn and Oil

Nut free Products (tree nuts, peanuts)

West Bend and Jelly Belly Snow Cone Syrups

Cotton Candy Sugar

Popcorn and Oil

Soy Free Products

West Bend and Jelly Belly Snow Cone Syrups

Cotton Candy Sugar

* While our products do not contain tree nuts, peanuts, or soy, (unless otherwise noted) they are manufactured in a facility that does use them.  The facility does have effective procedures in place to avoid cross contamination of the product.

If your product is past its warranty period, 1 year for most products, we do not have any authorized service centers, nor are we able to repair any products that are sent to us. Minor replacement parts can be purchased from us, but we do not offer any internal replacement parts.

If your product is within its warranty period, please fill out our Contact Form. Products should only be sent to us after contacting customer service and obtaining a return authorization. This will expedite the services we are able to provide to you.

Contact Us Form

Smoothie Makers are not juicers or food processors. The blades are designed to blend only with a generous amount of liquids. If there are no liquids present, the motor will seize up or burn out.

Always pulse before blending. Add some liquid to the mug or jar. If you do not have the recommended amount of liquid for your model, it will not mix well. This may happen if the blending jar is not fully seated in the motor base and the gears are not properly aligned.

To create artisan crusts on your bread, try the following suggestions:

• Just before the bread baking cycle begins, open the cover of the bread maker and carefully brush the top surface of the dough with a lightly beaten egg white that has been mixed with 1 teaspoon of water. If desired, slash the top of the dough ¼ to ½ inch deep with a sharp knife into desired design. Leave plain or sprinkle with seeds, herbs, grated Parmesan or Romano cheeses, or other desired toppings. Press toppings gently into the dough to ensure it adheres and will not fall off. Close the cover and allow bread to bake.
• For best results, use only the beaten egg white with water to treat the crust before the bake cycle begins. This mixture will ensure that toppings will stick and not fall off when bread is removed from the pan.
• Do not use vegetable oil cooking sprays to treat crusts, as the cooking sprays can be flammable when exposed to the bread maker’s heating unit.
• Crust can also be treated after bread is done baking. Remove bread from the bread pan and place on a rack. Lightly brush the top of the loaf with melted butter, margarine, olive oil, or vegetable oil and sprinkle desired topping on to the bread’s top.