Removing the Blade Assembly
My blade assembly seems stuck. How do I get it off?
The blade assembly can be difficult to remove for the first time. If you have trouble removing the blade assembly, run the area where the blending jar and blade assembly come together under hot water for about 5 minutes. If that doesn't loosen it, put the container in the freezer for about half an hour. The change in temperature should help loosen the blade assembly enough for removal. On the bottom of the blade assembly, there are arrows that will say "LOOSEN" or "TIGHTEN." Make sure you are following the arrows and turning in the correct direction. It is important to remove your blade assembly for cleaning after each use.