What is the actual capacity of my slow cooker?
How do I clean my slow cooker?
Why is there a gap between the cooking pot and the cover?
What temperatures does a slow cooker reach when cooking?
Why does the exterior of the crockery cooker get so hot?
How do you adapt recipes to The Crockery™ Cooker?
What does the Auto setting mean and how does it work?
What is the actual capacity of my crockery cooker?
Why doesn't my cover fit tightly?
Can I use the crock liner in the oven?
Can I use the crock liner on top of the stove?
Can I use the crock liner in the microwave?
Can I put the crock liner in the freezer?
Why does my Crockery Cooker have a bad odor?
My Crockery Cooker's display is showing EO1. How do I fix this?
There is a hole in the bottom of my crockery cooker heating base. Is this normal?
What are the temperatures when set at the Lo and Hi selections?
If I only fill my cooker ½ full, how long is the cooking time?
The capacity of cookware is a liquid measure which is measured to the point of overflow. Actual cooking capacity of a slow cooker would be about .5 quart less than stated capacity.
Clean the non-stick finish with a damp, soapy dish cloth, or a nylon scouring pad if needed. Wipe with a clean cloth and dry. Do not immerse heating base in water or any other liquid.
Pot & Cover
Wash pot in hot, soapy water with a cloth, or nylon scouring pad if needed. Rinse and dry.
Wash cover in hot soapy water with a cloth, rinse and dry. Do not use abrasive cleaners or scouring pads on the glass cover, as scratching can occur which weakens the glass.
Both the pot and cover can be cleaned in an automatic dishwasher.
The cover is designed to fit loosely. If the cover fit tightly, as heat builds the cover may chatter and spit condensation. The gap will not affect cooking performance.
Slow cookers are designed to cook foods in the "simmer" range, between 180 to 212 degrees Fahrenheit. The higher the heat setting used, the faster these temperatures will be reached.
Below is a general guideline as to the temperature at each setting. Temperatures are measured with cooking pot being filled with water.
- Setting 1 - 140 degrees Fahrenheit
- Setting 2 - 165 to 170 degrees Fahrenheit
- Setting 3 - 180 degrees Fahrenheit
- Setting 4 - 200 degrees Fahrenheit
- Setting 5 - 212 degrees Fahrenheit
- Warm - 155 - 170 degrees Fahrenheit
- LO - 175 - 185 degrees Fahrenheit
- HI - 200 - 212 degrees Fahrenheit
- Griddle - MAX temp of approximately 330 degrees Fahrenheit. Best results are attained by preheating the griddle base for 8-10 minutes before use. Griddle is designed for light-duty grilling only.
- 7 to 10 hours of cooking at setting #3 or low
- 4 to 6 hours of cooking at setting #4 or medium
- 3 to 5 hours of cooking at setting #5 or high.
The heating elements of a crockery cooker are located around the sides of the heating base and will become quite hot. This is normal and is needed to ensure even cooking.
If recipes say to cook for:
30 minutes, cook in The Crockery™ Cooker at LO for 6 to 8 hours, HI for 3 to 4 hours or AUTO (if applicable) for 5 to 7 hours.
35 to 60 minutes, cook in The Crockery™ Cooker at LO for 8 to 10 hours, HI for 5 to 6 hours or AUTO (if applicable) for 6 to 8 hours.
1 to 3 hours, cook in The Crockery™ Cooker at LO for 10 to 12 hours, HI for 7 to 8 hours or AUTO (if applicable) for 8 to 10 hours.
The Electronic Crockery Cooker will start cooking at the Hi wattage and after a preset time it will change to the Lo wattage setting. The time, when it changes, is preset by a thermostat. Because of this, time will be dependent on the amount of food in the cooking pot. If the cooking pot is less than half full, the time for the setting to change will be shortened. The AUTO setting is especially good if you are starting out with frozen meat.
The capacity of all cookware is a liquid measure which is measured to the point of overflow. This would be to the ridge where the cover sits. Actual cooking capacity is about .5 quart less than stated capacity.
The covers are not designed to fit tightly. A tight fitting cover would cause the cover to bounce and spit cooking juices /condensation onto the counter, similar to when a pot boils too fast or hard on the range top. The spacing will not affect the cooking performance of your Crockery Cooker.
No, the crock liner is not oven proof and should only be used in the heating base of the crockery cooker or microwave without the cover.
No, the crock liner will not stand direct heat from the top of the range. The crock liner should only be used in the heating base of the crockery cooker, or microwave oven without the cover.
Yes, the crock liner from all models can be used in the microwave oven without the cover. The cover cannot be used in the microwave as it has a metal rim.
No, this item should not be placed into the freezer.
You may notice an off odor the first few times you use your cooker. The odor is caused due to manufacturing oils burning off the heating element. This odor should disappear over time.
You can burn off any existing manufacturing oils before preparing food.
Fill the crock with water and set the control at high and let it cook for 10 hours. You can repeat this procedure if the odor persists.
The thermostat may temporarily lose calibration due to sudden temperature changes. The following steps will reset your unit:
- Unplug the unit from the wall socket for approximately 10 seconds.
- Plug the unit back into the wall socket.
- Once plugged in, press the POWER button once. Within one second after, press the COOK button once.
- Repeat if necessary.
The hole allows draining should the food spill or boil over.
- The temperature range reached at Keep Warm - 155-170°F
- The temperature range reached at LO - 175-185°F
- The temperature range reached at HI - 200-212°F
The cooking time is also dependent on how full the cooking pot is. For example: if the cooking pot is less than half full we recommend you reduce the cooking time by 1/3.