Popcorn Poppers

Stir Crazy®
Kettle Krazy®
Theater Style Poppers
Hot Air Poppers
Stove Top
Theater Style Popcorn
General

Stir Crazy®

The stir rod in my Stir Crazy® corn popper moves both ways. Is this normal?

Yes. The motor used in the Stir Crazy® corn popper is a synchronous type motor which can operate in either direction. Because of this, it is normal for the motor to operate in either direction, and it may automatically reverse itself if presented with an obstruction, such as an unpopped kernel becoming caught between the end of the stir rod and side of base.

My stir rod seems loose, is this normal?

The stir rod will not fit tightly in the popper base. The motor shaft is mounted on a spring to allow the stir rod to keep turning and not get stuck on a popcorn kernel.

Kernels get stuck under the stir rod or knob of my Stir Crazy®. Is this normal?

This may occasionally happen; it will not interfere with the popping.

What temperature does the Stir Crazy® reach during use?

The base of the corn popper will heat to approximately 450°F to 520°F during use.

How much popcorn and oil should I use when I pop corn in a Stir Crazy® corn popper?

See below for recommended amounts of popcorn and oil to use to pop different quantities.

  • For 2 quarts of popcorn use 1 tablespoon vegetable oil and ¼ cup popcorn.
  • For 4 quarts of popcorn use 2 tablespoons vegetable oil and ½ cup popcorn.
  • For 6 quarts of popcorn use 3 tablespoons vegetable oil and ¾ cup popcorn.

NOTE*** Oil must be used for popping popcorn. If not used, the popper will stop heating too early, resulting in only a few kernels popping. Butter and shortening should not be used in lieu of the vegetable oil as they have different melting temperatures and the popper may not function as intended.

Do I need to preheat my oil in the Stir Crazy® base before adding popcorn?

No - Do not preheat the oil in the popper base before adding popcorn. It is not necessary to preheat the oil. Preheating the base and oil will lower the yield of popped popcorn.

My popcorn seems soggy when using my Stir Crazy®. Why?

Be sure to use the correct amount of oil and fresh popcorn.

Remove the butter cap during popping to allow steam to escape. Be sure to replace the butter cap before inverting the cover to use as a bowl.

Can I pop consecutive batches of popcorn?

Yes. After 2 consecutive batches, allow popper to cool for 15 minutes before making more popcorn.

The non-stick coating is coming off the base of my Stir Crazy®. Is this normal?

Over time, the coating may come off under the stir rod, as the rod must rest on or near the base for proper stirring action.

Kettle Krazy®

The stir rod in my Kettle Krazy® corn popper moves both ways. Is this normal?

Yes. The motor used in the Kettle Krazy® corn popper is a synchronous type motor which can operate in either direction. Because of this, it is normal for the motor to operate in either direction, and it may automatically reverse itself if presented with an obstruction, such as an unpopped kernel becoming caught between the end of the stir rod and side of base.

What is my stir rod made of?

The stir rod is made of die-cast aluminum.

Kernels get stuck under the stir rod of my Kettle Krazy®. Is this normal?

This may occasionally happen; it will not interfere with the popping.

What temperature does the Kettle Krazy® reach during use?

The "Popcorn" setting will heat to approximately 428°F to 464°F during use.
The "Nut" setting will heat to approximately 365°F to 401°F during use.

How much popcorn and oil should I use when I pop corn in a Kettle Krazy® corn popper?

See below for recommended amounts of popcorn and oil to use to pop different quantities.

  • For 2 quarts of popcorn use 1 tablespoon vegetable oil and ¼ cup popcorn.
  • For 4 quarts of popcorn use 2 tablespoons vegetable oil and ½ cup popcorn.
  • For 6 quarts of popcorn use 3 tablespoons vegetable oil and ¾ cup popcorn.

NOTE*** Oil must be used for popping popcorn. If not used, the popper will stop heating too early, resulting in only a few kernels popping. Butter and shortening should not be used in lieu of the vegetable oil as they have different melting temperatures and the popper may not function as intended.

Do I need to preheat my oil in the Kettle Krazy® base before adding popcorn?

No - Do not preheat the oil in the popper base before adding popcorn. It is not necessary to preheat the oil. Preheating the base and oil will lower the yield of popped popcorn.

Can I pop consecutive batches of popcorn?

Yes. After 2 consecutive batches, allow popper to cool for 15 minutes before making more popcorn or nuts.

My cover doesn't fit tightly on the base, is this normal?

The is designed to sit loosely on the base. If the cover were to sit tightly on the base, it could melt.

Theater Style Poppers

How much popcorn and oil should I use when I pop corn in a Theater Style popcorn popper?

  • Model 82512 - use 1 tablespoon vegetable oil and ? cup popcorn.
  • Model 82514 - use 1½ tablespoons vegetable oil and ¼ to ½ cup popcorn.
  • Model 82515 - use 2 tablespoons vegetable oil and ¼ to ½ cup popcorn.

Should I preheat the oil?

The oil and popcorn should be put in before the popper is turned on.

Why isn’t my popper heating?

Make sure that the cord from the kettle is plugged into the outlet at the top of the cabinet.

Why do I have burning on the bottom of my kettle?

The burning on the bottom of the kettle may be due to oil build-up. In addition to cleaning after every use, we also recommend cleaning periodically with a non-abrasive cleanser and scrubber.

Can I pop consecutive batches of popcorn?

You can pop consecutive batches, but in model 82515, make sure you empty the popcorn from the cabinet first.

How do I wash the kettle?

The kettle cannot be immersed in water. Use a soapy dishcloth or non-abrasive scrubber to wash the inside only of the kettle. Rinse and dry thoroughly.

Hot Air Poppers

How much popcorn should I use when I pop corn in a Hot Air popcorn popper?

Use no less than 2 tablespoons and no more than ½ cup. For the Air Crazy Mini, use no less than 2 tbsp. or more than ¼ cup popcorn kernels.

Do I turn the popper on before adding the kernels?

The popper should never be turned on without the measured kernels in it and the lid on.

Why do I have unpopped kernels?

If popcorn does not pop, it is usually the result of environmental factors such as the freshness and moisture content of the popcorn, or variances by popcorn type. Unpopped kernels do not necessarily indicate a defect in the appliance. Always use kernels that have been stored in an airtight container at room temperature.
If using a gourmet or premium type of popcorn, there may be some un-popped kernels coming out with the popped ones. You will have better results if you use a generic store brand popcorn. Always pop into a deep bowl, at least 5.5” deep. If the bowl is too shallow, hot popcorn and kernels can ricochet out of the bowl.

Can I pop consecutive batches of popcorn?

Yes, but let the popper cool down at least 5 minutes between batches. After 2 consecutive batches, let the popper cool for 15 minutes before popping more popcorn.

Are the lid and measuring/butter cup dishwasher-safe?

The lid and measuring/butter cup may be washed in the dishwasher, top rack only. To prolong the life of the parts, we suggest hand washing.

Why won’t my 82700 Popcorn on Demand popper turn on?

If a kernel is jammed in the feed door, the dispensing lever indicator light will remain illuminated. The popper will not operate until the jam is cleared.

Why won't my Air Crazytm on Demand dispense popcorn?

The Air Crazy on Demand has a built-in safety feature that prevents overfilling. After the maximum, four dispenses, you must pop your popcorn.

Stove Top

There are black burn marks on the bottom of my Stove Top Popper’s pan. Why?

If the bottom of your pan is turning black, you are cooking the popcorn at too high a temperature. Reduce the heat of the stove if the popcorn begins to burn.

For standard electric stovetops, you should cook at medium- high, gas ranges at medium, and glass top stoves at medium. To prevent burning inside the pan, be sure to stir constantly.

To clean the bottom, we recommend using vinegar, a baking soda paste, or an industrial cleaner such as "Dip It," and allow that to soak before scrubbing.

Is my Stovetop Popcorn Popper dishwasher safe?

No. We recommend hand-washing only with warm, soapy water. Dishwasher soaps are very harsh and can cause the pans to pit.

How does the lid fit on to the Stove Top popcorn popper?

There is a metal peg that sticks out of the main lid which has to be inserted in the hole on the side of the pot. Squeeze the metal tab under the handle up, and push down on the handle.

Do I have to use oil in my Stove Top Popcorn Popper?

Yes. Oil must be used when popping popcorn with the stove top popper. If oil is not used, a few kernels will pop, but most will remain unpopped and will scorch. Follow all instructions in your instruction manual.

Can my Stovetop Popcorn Popper be used on a smooth cook top stove?

Yes, your popper will work on a smooth cook top stove. However, the popper has limited contact points on the bottom, therefore it will take longer the oil to heat. The popper should be used at medium heat to avoid burning or scalding the popcorn.

Theater Style Popcorn

How much popcorn and oil is in the Theater Style Popcorn packages?

Each individual packet has 3 tablespoons of oil and 1/2 cup of popcorn kernels. For specific nutritional information, please see the nutritional FAQs.

General

How much does popcorn expand when popped?

The following ratios of popped corn are average. There are many variables that can affect the actual yield, including the freshness and moisture content of the kernels.

  Unpopped Kernels Popcorn Popped - Quarts Popcorn Popped - Cups
2 oz. ¼ cup 2 8
  ⅓ cup 3 12
4 oz. ½ cup 4 16
  ⅔ cup 5 20
8 oz. 1 cup 6 24

What type of popcorn can I use?

We recommend using regular white or yellow popcorn, but you can also use gourmet & organic popcorns, but they may not yield results as good as the regular popcorn; you may have an increase in the number of un-popped kernels.

What kind of oil can I use?

You may use vegetable oil, olive oil, canola oil, coconut oil, corn oil, peanut oil, or sunflower oil. You can also experiment with specialty oils. Do not preheat oils before adding popcorn kernels.

What is the best way to store popcorn?

Store popcorn in airtight containers made of glass or plastic to avoid moisture loss in the kernels. Be sure that the container is stored in a cool place, do not store in the refrigerator. Most refrigerators contain little moisture and can dry out kernels, resulting in poor popping.

Why are there unpopped kernels?

Make sure your popcorn is fresh. Dried out, stale, or old popcorn pops poorly as it has lost its moisture content and may scorch or result in unpopped kernels. If you are using a hot oil popper, make sure to use the recommended amount of oil. You may notice an increase in the number of unpopped kernels if using gourmet or organic popcorns.
If popcorn does not pop, it is usually the result of environmental factors such as the freshness and moisture content of your popcorn, or variances by popcorn type. Unpopped kernels do not necessarily indicate a defect in the appliance.