Ice Cream Makers

4 quart Wooden Bucket Old Fashioned Ice Cream Maker
4 Quart Plastic Ice Cream Maker
Canister Ice Cream Maker

4 Quart Wooden Bucket Old Fashioned Ice Cream Maker

My bucket is leaking. How do I fix this?

Pour water into the bucket until it’s about 2/3 full and leave it in the sink or water safe area for a minimum of 1 1/2 hours – this allows the wood a chance to expand so that the bucket will not leak during the freezing process. Note: This process may not prevent all drips, as wood cannot seal completely.

My ice cream is not very hard. Why?

Homemade ice cream recipes use only fresh ingredients; therefore, they do not have the same consistency as store-bought ice creams which use gums and preservatives to make them firmer. If you prefer a firmer consistency, place the frozen ice cream in an air tight container and store it in the freezer for one or more hours until the desired consistency is achieved. Homemade ice cream generally has the consistency of a thick milkshake.

The wood on my bucket is different colors and textures. Is this normal?

Minor imperfections in the wood and stain are not a manufacturing defect; this is the nature of the wood.

What is the freezing canister made of?

The freezing canister is aluminum.

How long will it take to make the ice cream?

It will take approximately 30-40 minutes for the ice cream to be made.

Is the paddle supposed to turn?

No, the canister turns around the paddle.


4 Quart Plastic Ice Cream maker

My ice cream is not very hard. Why?

Homemade ice cream recipes use only fresh ingredients; therefore, they do not have the same consistency as store-bought ice creams which use gums and preservatives to make them firmer. If you prefer a firmer consistency, place the frozen ice cream in an air tight container and store it in the freezer for one or more hours until the desired consistency is achieved. Homemade ice cream generally has the consistency of a thick milkshake.

What is the freezing canister made of?

The freezing canister is aluminum.

How long will it take to make the ice cream?

It will take approximately 30-40 minutes for the ice cream to be made.

Is the paddle supposed to turn?

No, the canister turns around the paddle.


Canister Ice Cream Maker

My ice cream is not very hard. Why?

Homemade ice cream recipes use only fresh ingredients; therefore, they do not have the same consistency as store-bought ice creams which use gums and preservatives to make them firmer. If you prefer a firmer consistency, place the frozen ice cream in an airtight container and store it in the freezer for one or more hours until the desired consistency is achieved. Homemade ice cream generally has the consistency of a thick milkshake.

My canister is leaking. Can I still use it?

If your unit is leaking, discontinue use and contact Customer Care if under warranty.

How long should it take to freeze my canister?

Freezing time will be between 8-22 hours depending on the temperature of your freezer.

When should I add candy or nuts to my ice cream?

Candy or nuts should be added once your ice cream begins to thicken, or about 5 minutes before ice cream is finished.

How long will it take to make the ice cream?

It will take about 25-40 minutes for your ice cream to thicken. Turn your machine off after 40 minutes to avoid overheating.

My stir paddle is changing direction, is this normal?

It is normal for the paddle to change direction if the mixture becomes thick. This is so the motor does not overheat. This is also an indication that your ice cream is ready.

Can I wash by machine or any of the parts in the dishwasher?

We recommend hand washing all the parts.